Avant2Go Review: My Experience with Avant2Go (2026)
A documented, chronological account of my experiences with Avant2Go car rental company, including ongoing disputes and regulatory complaints.
Disclaimer: This website contains a documented personal account and consumer review based on my experience and correspondence with Avant2Go, together with commentary on publicly available information. It is not affiliated with, endorsed by, or connected to Avant2Go or the Urban Municipality of Ljubljana. All information is presented in good faith for informational purposes. Where facts are disputed by the company, this is noted. This website reflects a personal account and interpretation of events. Readers should independently verify any information before relying on it.
Latest Updates
Municipality RequestLetter to the Urban Municipality of Ljubljana
Formal request to the Municipality concerning loss of access to Avant2Go after I challenged incorrect mileage charges (600 km per day shown at booking vs 200 km per day applied), which the company later confirmed as an error, followed by immediate termination of my account on the next working day despite four years of prior use.
Read full request letter View full timeline →
Avant2Go: A Public-Private Partnership with the City of Ljubljana
On 19 March 2026, the Urban Municipality of Ljubljana announced a 20-year concession / public-private partnership with Avant car d.o.o. for Ljubljana's public EV-sharing system. According to the city's announcement, the estimated municipal contribution is approximately €11.4 million over 20 years and the concessionaire's investment approximately €18.7 million.
Why does this matter?
In my view, this public role makes consumer treatment and transparency matters of legitimate public interest:
- Ljubljana's citizens are effectively funding this service through waived parking fees and reduced municipal charges
- The company now operates as a concessionaire delivering a public mobility service with access to designated municipal parking infrastructure under the city concession
- In my experience, the company provided a vehicle that support described as having a known software issue, later refused compensation, and later disputed parts of my account of the incident. My account was terminated the next working day after I raised formal disputes
- The Municipality's reputation is directly tied to how its concessionaire treats the public it serves
This site documents my experience as a consumer with a company that now operates under a municipal concession / public-private partnership.
About This Site
Learn why this site exists, who is behind it, and my right to publish as a consumer.